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How might we support battery monitoring in a busy hospital environment?

How might we support battery monitoring in a busy hospital environment?

Providing hospitals a solution to quickly identify potential danger before posing a huge risk on healthcare workers and patients.

Jump to solution

Duration

1 year 2 months
Jul 2025 - Present

STATUS

In development
Q4 2026 deployment

In development
Q4 2026
deployment

ROLE

Product designer

COMPANY

DT Research

Skills

User research
User interviews
Rapid prototyping
Usability testing
Cross-functional
collaboration

Tools

Figma
Claude
Notion
Microsoft Word

Background

Hospitals manage hundreds of hot-swappable batteries, up to ~1800 in a span of 6 years, that must stay operational at all times.

With patients always the priority, batteries become an afterthought.

With all of those batteries being carried, charged, reinserted, dropped at the scale only makes monitoring more difficult.

With patients always the priority, batteries become an afterthought.

With all of those batteries being carried, charged, reinserted, dropped at the scale only makes monitoring more difficult.

With patients always the priority, batteries become an afterthought.

With all of those batteries being carried, charged, reinserted, dropped at the scale only makes monitoring more difficult.

Challenge

Currently, there is barely no support for battery monitoring in hospitals.

The lack of inspection only makes the problem worse. Degradation is often not visible, which often go undetected without occasional audits, posing a life-threatening risk in these busy, high-stakes settings. Only batteries with obvious signs of damage are typically discarded.

The lack of inspection only makes the problem worse. Degradation is often not visible, which often go undetected without occasional audits, posing a life-threatening risk in these busy, high-stakes settings. Only batteries with obvious signs of damage are typically discarded.

*Official image taken by DT Research

*Official image taken by DT Research

Goals

Based on our challenge, we identified 2 goals:

Based on our challenge, we identified 2 goals:

Based on our challenge, we identified 2 goals:

  1. Minimize battery-related accidents on field

  1. Minimize battery-related accidents on field

  1. Maximize battery performance

  1. Maximize battery performance

Solution Overview

Introducing DTR Battery Fleet Manager, a robust management solution that supports healthcare works with monitoring.

  1. Dashboard

  1. Fleet list

  1. Settings page

Dashboard

Providing bird's-eye fleet view for quick glance monitoring.

The dashboard displays rich data visualization of relevant attributes, including battery health and state of charge, and alerts.

Settings Page

Configuring and adapting system to fit hospital's needs.

Settings page

Pain Points

Through user interviews and surveys with a few of our hospital clients, I've identified several pain points with current practices.

Through user interviews and surveys with a few of our hospital clients, I've identified several pain points with current practices.

The climate crisis has become an increasingly prominent issue and demands significant long-term societal change. After briefly researching the issue, we decided to focus on sustainable home living, recognizing that single-family homes [in the US] have significant environmental impact. By adopting sustainable products and habits in our lifestyles, we can enhance both our planet's livability and overall quality of life.

  1. Batteries are inspected once a year.

  1. The monitoring tool used during the audit is outdated and only reads batteries installed in the device, not the entire fleet.

  1. Batteries are only being discarded when they show visible signs of damage or poor performance.

Opportunity

Develop a modern monitoring tool of the whole battery fleet that can be used anytime anywhere, enabling greater visibility of battery health status and more frequent audits.

Mapping User Journeys

I consulted with healthcare stakeholders to align user needs and existing workflows from competitors to define new monitoring workflows.

After mapping out the user journeys, I was able to begin planning the architecture of the software, with support from competitive analysis and prior feedback.

0->1 Design System

With no streamlined branding, I built an entirely new design system with WCAG compliance from scratch to set design standards for scaling and future development.

Iterations

Through feedback from healthcare stakeholders, internal engineers, and managers, I ensured literacy and usability for end users.

The climate crisis has become an increasingly prominent issue and demands significant long-term societal change. After briefly researching the issue, we decided to focus on sustainable home living, recognizing that single-family homes [in the US] have significant environmental impact. By adopting sustainable products and habits in our lifestyles, we can enhance both our planet's livability and overall quality of life.

Spotlight

DTR Battery Fleet Manager gained some major spotlight prior to deployment.

  1. It was presented and demoed at the HIMSS tradeshow in Las Vegas, NV during Q2 2026.

  1. DT Research won the contract with our end client, Monash Health, and discussed iterations and presenting final designs with our reseller, HPA.

This product is slated for launch in Q4 2026, anticipating for immediate discarding of unhealthy batteries in existing fleets.

During our beta testings with our end clients, DTR Battery Fleet Manager yielded initial positive impact.

>300

batteries

identified as "unhealthy" that would otherwise be undetected

40%

greater satisfaction

with the promise the software would bring

Next Steps

DTR Battery Fleet Manager is expected to receive further updates through consistent user insight collection.

Some features that I'd like to explore for future iterations include:

  1. SMS alerts for healthcare workers to receive

  2. Increased compatibility with more DTR devices

Thanks for reading!

Proudly developed with an overdose of boba.

Proudly developed with an overdose of boba.

Proudly developed with an overdose of boba.